NDIS Report: Ensuring Integrity and Trust in Our Services

Recent media coverage has highlighted the misuse of NDIS funds and a ‘rorting of the system’ by some NDIS providers. Now is the time to reassure our clients and reaffirm our commitment to transparency, integrity, and the highest standard of service delivery.

Reports indicate that fraudulent activities are siphoning off approximately $2 billion annually from the NDIS. We agree that this figure is both staggering and appalling. Fortunately, significant funds have been allocated to combat fraud and mismanagement within the NDIS, demonstrating the government’s commitment to protecting this vital support system.

As stories continue to unfold, we understand that our clients may have questions or concerns about the costs and value of our services. As such, we pre-emptively address a few common questions.

Adherence to NDIS Pricing Guidelines

We strictly follow the NDIS pricing guide and regularly review our processes to ensure compliance with any updates or changes. This ensures that our billing practices are fair, transparent, and in line with national standards.

Non-Profit Commitment

As a not-for-profit organisation, we are regularly audited for compliance against both financial and NDIS standards. Unlike for-profit entities, we do not have shareholders or owners driving us to maximise profits. Our primary motivation is to provide the best possible services to our clients, reinvesting any surplus into improving our programs and support systems.

Open Communication

We value transparency and are always open to discussing our pricing with clients. If you have any concerns regarding costs, please let us know so we can resolve any issues.

We remain dedicated to delivering high-quality and compliant services to our clients. Our clients place their trust in us, and as a diligent NDIS service provider, we fully support this NDIS audit process.

Together, we can help ensure the NDIS remains a robust and trustworthy support system for all who need it.

For more information on our pricing, please contact our Client Experience Team on (08) 9311 8202.

Thank you for your continued support,

EverAbility Group